At TIME MASTER TRADING SDN. BHD. 202601013746 (1675844H), we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for detailed information on processing times, delivery expectations, and our service standards.
1. Shipping Coverage
We currently provide comprehensive shipping services to the following regions:
Peninsular Malaysia (All states)
East Malaysia (Sabah & Sarawak)
2. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Upon processing and dispatch, you will receive a confirmation email containing your unique tracking information.
3. Shipping Methods & Estimated Delivery
Please note that we do not offer overnight or next-day delivery at this time. Refer to below table for our standard delivery windows:
Note: Delivery times are estimates and may vary due to courier operations, seasonal holidays, or extreme weather conditions.
4. Shipping Charges
We are pleased to offer Free Shipping for our customers.
Standard shipping fees are waived as part of our commitment to value.
Note: While standard shipping is free, fees for specific bulk or specialized promotional orders may be calculated at checkout based on total weight and destination if applicable.
5. Order Tracking
Once your order has been handed over to our courier partners, you will receive an email or SMS containing a tracking number and a direct link to monitor your package’s progress in real-time.
If you have any questions regarding your shipment, our support team is ready to help:
📧 Email: timemastertrading@outlook.com
🏢 Address: 65, LEBUH TYE SIN 10300 GEORGE TOWN PULAU PINANG
🌐 Website: https://timemastertrading.com/contact-us/